Microsoft Work Trend Index Pulse Report Unveils Data to Bridge the Employer-Employee Disconnect

Research shows that 91% of Indian employees are willing to work from their desk if they can socialize with colleagues

Report outlines three urgent pivots for leaders to help people and organizations thrive

India, September 29, 2022: Microsoft today released the Indian results of the 2022 Labor Trends Pulse Index report, “Hybrid work is just work. Are we doing wrong?”

The data clearly shows that hybrid working has created a growing disconnect between employees and leaders. They disagree on what constitutes productivity, how to maintain autonomy while ensuring accountability, the benefits of flexibility, and the role of the office.

“Thriving employees are what will give organizations a competitive edge in today’s ever-changing economic environment,” said Bhaskar Basu, Country Manager – Modern Work, Microsoft India. “To close this gap, a new approach is needed that recognizes that work is no longer just a place, but an experience that must keep employees engaged and connected, no matter where they work from.”

To help leaders navigate the new realities of work, the Pulse Index report on work trends outlines three urgent pivots every leader should make. The report is based on an external study of 20,000 people in 11 countries, including India, drawing on analysis of billions of Microsoft 365 productivity signals, work trends on LinkedIn and insights from Glint People Science .

1. Ending Productivity Paranoia: 93% of employees in India say they are productive at work, but 91% of leaders say the shift to hybrid working has made it difficult to trust employee productivity. This hyper-focus on productivity has an impact on health and well-being. 47% of employees and 58% of managers in India say they are already exhausted at work. It’s imperative that leaders establish clarity and alignment around company goals, eliminate tedious tasks that don’t support those goals, and listen to their employees. However, data shows that only 44% of companies rarely, if ever, collect employee feedback. Only 56% of employees in India can say with certainty that their company solicits employee feedback at least once a year. This means that just under half of Indian companies hear about their employees’ experiences at work (44% vs. a global average of 57%).

2. Accept that people come for each other: The data is clear – people need a better reason to come to the office than politics alone. 93% of executives in India say getting employees back to the office in person is a concern. The report reveals that people are more likely to come for each other than for any other reason. 80% of employees in India say they need a better reason to go to the office than the company expects, but they would be motivated to go for other reasons. 91% of employees in India would be motivated by the promise of socializing with colleagues and 92% by the prospect of recreating team bonds. The data underscores that we have a deep human need to connect with the people we associate with, and that spending time together can help us build stronger relationships, which are essential to doing our best.

infographic with the text: 80% of employees in India say they need a better reason to go to the office in addition to company expectations

3. Re-skill to re-recruit your employees: 60% of employees in India say there are not enough growth opportunities in their company to stay long term. The results clearly show that if people can’t learn, they leave. 90% of employees in India (compared to a global average of 76%) say they would stay with their company longer if they had more learning and development opportunities, revealing a powerful retention tool. Currently, 66% of employees in India say the best way to develop their skills is to change companies. However, 84% of Gen Z and Gen Y employees say they would stay at their company longer if it was easier to change jobs internally. In a tight job market, re-hiring people and investing in their long-term careers could be the difference between a thriving organization and one that struggles.

infographic with the text: 66% of employees in India say the best way to develop their skills is to change companies

To address these challenges, Microsoft announced new features in Microsoft Viva, the first integrated employee experience platform for the era of hybrid working. The company announced the launch of Viva Pulse, a new app that allows managers and team leaders to seek regular and confidential feedback on their team’s experience, directly within the workflow in Teams. He also announced improvements to Viva Learning’s integration with LinkedIn, now with the LinkedIn Learning Hub, as well as new integrations in Viva Goals that embed goals into the workflow, helping organizations align day-to-day work with business results.

These new Viva features will begin rolling out to customers in early 2023.

To learn more, check out the official Microsoft blog, the Microsoft 365 blog, and the new Work Trend Index Pulse report.

About Microsoft

Microsoft (Nasdaq “MSFT” @microsoft) is enabling digital transformation in the era of intelligent cloud and intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft set up its operations in India in 1990. Today, Microsoft entities in India have more than 20,000 employees, engaged in sales and marketing, research, development and customer services and support, in 11 Indian cities – Ahmedabad, Bengaluru, Chennai, New Delhi, Gurugram, Hyderabad, Kochi, Kolkata, Mumbai, Noida and Pune. Microsoft offers its global cloud services from local data centers to accelerate digital transformation in Indian startups, enterprises and government organizations.

Amanda J. Marsh